Responsible for extracting, evaluating, analyzing and researching data generated from the various components of the Data Warehouse and Business Intelligence system and preparing statistical and narrative reports; collecting, analyzing, interpreting, summarizing, creating, and maintaining data files to support systems software configurations; supporting the installations of hardware and software upgrades and new equipment configurations; and providing system support for the development, implementation, operation and maintenance of specialized automated systems and related applications, as required.

QUALIFICATIONS

•Successful completion of a Community College Diploma in Information Technology, Computer Sciences or approved equivalent combination of education and experience.
•Minimum two (2) years of demonstrated hands-on experience extracting, analyzing, and reporting technical data generated from information systems; creating and maintaining data files to support software configurations; and experience using Windows Servers and workstations.
•Knowledge of data, internet, and networking technologies, with demonstrated experience using Crystal Reports.
•Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management, accountability, flexibility and adaptability. 
•Utilization and in-depth knowledge of statistical concepts in the development of data collection instruments and methods.
•Computer literacy utilizing MS Office software applications.
•Ability to analyze and resolve technical problems and to assess application technology and end user needs.
•Ability to support and maintain client software applications including troubleshooting and training of others.
•Ability to work shift work and work outside regular business hours as required.
•Ability to be on call during weekends and statutory holidays to support critical applications as required.
•Ability to attend at off site locations in a timely and efficient manner as required.